CiviCRM is an open source and freely download-able constituent relationship management solution. CiviCRM is web-based, open source, internationalized, and designed specifically to meet the needs of advocacy, non-profit and non-governmental groups.

CiviCRM is a powerful contact, fundraising and eCRM system that allows you to record and manage information about your various constituents/members including volunteers, activists, donors, employees, clients, vendors, etc. Track and execute donations, transactions, conversations, events or any type of correspondence with each constituent and store it all in one, easily accessible and manageable source.

Why use CiviCRM?

• Unified view of every member. Store information about individuals, organizations and households and your interactions with them.
• Strong open source community. A rapidly growing open source community of developers, consulting firms, consultants and others support, extend and maintain the software.
• Designed for the civic sector. CiviCRM was designed from the ground up for non-governmental organizations that engage in advocacy, community and political organizing, or non-profit work.
• Seamless integration with web sites. CiviCRM integrates directly into the popular open source Content Management systems - Drupal and Joomla!. Registration and visitor interactions are logged directly into the system, including end-user maintenance of their own addresses and custom fields.
• Internationalized & Localized. CiviCRM was built from the ground up as a product intended to be used globally. It can store data in many localized formats and has been translated into a number of languages - including French, Spanish, German, Dutch, Portuguese...
• Open source & open standards. Licensed under the GNU AGPL, users can make any modification to the software, can benefit from modifications made by others and can effectively interoperate with other applications.
• Affordable and cost effective. CiviCRM is available without a license fee and is supported by a community of nonprofit-focused consultants.
• Optional components like CiviContribute, CiviEvent, CiviMail, and CiviMember give you more ways to connect with and engage your supporters.

CiviContribute is an online payment and donor management component, which enables you to track and manage contributions to your organization. It also allows you to quickly and easily create customized web pages to accept online donations. CiviContribute is fully integrated with CiviCRM, and creates or updates contact and payment records for all contributions, eliminating data entry time and errors.

• Define your own contribution types for the different contributions your organization receives: in-kind, cash, and volunteer time, for example.
• Add custom fields to track extra information about a payment or contributor (for example, specific information required by the FEC for campaign contributions).
• Create as many different Online Contribution pages as you need - for different membership types, affiliate charges, chapters, etc.
• Automatically generate receipts, and track thank-you notes.
• Easily import and export contribution data to/from other systems like an accounting package.
• Search for contributions by type, amount, date, etc.
• Offer a selection of premiums (thank-you gifts) to your contributors.
• View past contributions when viewing any contact record.

CiviEvent provides integrated online event registration and management for paid and free events. It allows you to quickly and easily create customized web pages to for event registration, and then track participants. CiviEvent is fully integrated with CiviCRM, and creates or updates contact records for all event participants, eliminating data entry time and errors.

• Define your own event types.
• Add custom fields to track extra information about a participant (for example, meal preferences, special needs, etc.).
• Create as many different Event Information and Registration pages as you need.
• Automatically generate registration confirmations / receipts.
• Easily import and export participant data to/from other systems.
• Search for participants by event, event type, participant role, etc.
• Allow users to export events as iCal files and configure online calendar applications to "subscribe" to iCal feeds of your public events.

CiviMail is a robust mass-mailing component which allows you to engage your constituents with personalized email blasts and newsletters.

• Target mailings by including or excluding any number of CiviCRM group(s), or previous mailing recipients
• Personalize your messages using mail-merge tokens.
• Track when recipients open your message.
• Track click-throughs.
• Manage bounces and unsubscribe requests.

CiviMember provides flexible membership management for your organization, along with convenient online signup and renewal. You can:

• Configure any number of membership types or levels for one or more organizations and/or chapters of an organization.
• Customize membership statuses and rules.
• Create customized web pages for self-service membership signup and renewal.
• Search and list memberships by date, type, status, contact info including name and address.

CiviMember is included in all CiviCRM distributions, and is integrated with CiviContribute for membership payments, including support for contributions split between membership dues and some other purpose. Integration with CiviMail allows you to do membership appeal campaigns (via smart groups...).