We work with you to ensure that your business website (or group of websites) provide a real and measurable return on investment.

Whether your business is a multinational, or a small to medium size enterprise, we can tailor a website maintenance package to suit your requirements, and your budget.
To ensure that your website is doing a good job you must:
•    Ensure the content is current
•    Test and fix any functionality issues
•    Regularly measure and analyze the statistics, and use the information to improve and maximize performance
•    Respond to customers’ emails quickly

Detailed below are our standard website maintenance support packages.   We can also provide you with a tailor-made package developed to match your specific needs.

Website Maintenance Packages

Bronze Support Package - $100 per month

If you are a start-up or small business, the Bronze support package is an ideal way for you to keep on top of your website without running up spiraling agency costs, or spending valuable time yourself.
What you get:

•    Response to all inquiries within 48 hours
•    60 minutes support time each month (includes making changes to your website and telephone support) plus
•    Quarterly site link check
•    Monthly site traffic stats and analysis

Silver Support Package - $200 per month

If you need regular updates to your website text or images, and you wish to ensure that your website is working flawlessly, a Silver support package is recommended.
What you get:

•    Response to all inquiries within 24 hours (9am-5pm Mon-Fri)
•    90 minutes support time each month (includes making changes to your website and telephone support) plus
•    Monthly site health check - we check for any broken links plus test your contact forms, shopping carts and other interactive elements
•    Monthly site traffic stats and analysis

Gold Support Package - $300 per month

Are website issues and problems critical to your business? If so, our Gold support package is ideal for you.
What you get:
•    Response to all inquiries within 1 hour (9am-5pm Mon-Fri)
•    120 minutes support time each month (includes making changes to your website and telephone support) plus
•    Monthly site health check - we check for any broken links plus test your contact forms, shopping carts and other interactive elements
•    24/7 site monitoring - your website will be constantly monitored to ensure that it is live. The minute it goes offline we can contact your administrator (during opening hours) or contact you (email or SMS) and relay the status of the problem and solution
•    Monthly site accessibility check - we will run automated tests to ensure that your website is not contravening the Disabilities Discrimination Act
•    Monthly site traffic stats and analysis
•    Quarterly website review and strategy consultation report (worth $350)

Platinum Support Package - $600 - $1000 per month (contact us for an exact quote)

Do you have an online-store, news site, or are up-to-the-minute changes mandatory for your business? Do you have an ever-expanding catalog for your ecommerce site or daily sales on your site? If so, receive personal support, like having your own IT person on staff!
What you receive:
•    Unlimited changes per month, with each update made within two days of the request, as opposed to changes made once per month.
•    Unlimited phone support
•    E-Mail monitoring and responses
•    Response to all inquiries within 1 hour (9am-5pm Mon-Fri)
•    Emergency weekend responses
•    Unlimited Catalog additions each month for online stores
•    Unlimited support time each month (includes making changes to your current website and telephone support) plus
•    Monthly site health check - we check for any broken links plus test your contact forms, shopping carts and other interactive elements
•    24/7 site monitoring - your website will be constantly monitored to ensure that it is live. The minute it goes offline we can contact your administrator (during opening hours) or contact you (email or SMS) and relay the status of the problem and solution
•    Monthly site accessibility check - we will run automated tests to ensure that your website is not contravening the Disabilities Discrimination Act
•    Monthly site traffic stats and analysis
•    Quarterly website review and strategy consultation report (worth $350)